96vip Privacy Policy – How Your Information Is Kept Safe

We believe your personal information belongs to you. Here we explain clearly when, how, and why 96vip collects your data.

Last Updated: 1 July 2026 GDPR Compliant
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Your Information Is Secure
256-bit SSL encryption is always active
Your data is never sold to third parties
Payment data is not stored on our servers
You have the right to request deletion of your data
Withdrawals are not possible without OTP verification

How 96vip Protects Your Privacy

End-to-End Encryption

Every connection from your browser to our servers is encrypted with 256-bit SSL — the same technology used by banks and government institutions.

Your data is never sold — ever

96vip does not sell your data to any advertiser, data broker, or third party. No data is shared externally except where legally required.

OTP Two-Factor Authentication

An OTP is sent to your mobile when you log in or make a withdrawal. Even if someone knows your password, they cannot access your account or withdraw funds without the OTP.

No payment details are stored

Your bKash PIN, Nagad password, or bank card number is never stored on 96vip's servers. All transactions are processed directly through a secure payment gateway.

Right to Erasure

You may request the deletion of your personal data at any time. Unless required by law to retain it, 96vip will fulfil the request within 30 days.

Opt Out of Marketing

You can opt out of promotional emails or SMS at any time through your settings. System notifications (such as withdrawal confirmations) will still be sent regardless.

1Introduction & Scope

This Privacy Policy applies to the 96vip website and all its services. By registering or using 96vip, you agree to this policy. We want you to know exactly what happens with your information — no hidden agendas, no fine print.

This policy is written with Bangladeshi users in mind, in plain language, so the key points are clear even without a technical background. 96vip follows international standards for data protection.

This policy applies to: This applies to all users of the 96vip.bet website, registered members, and anyone who contacts us through any channel.

2What Data We Collect

2.1 Information You Provide Directly

We collect information you provide during registration and when contacting support. This includes:

  • Full name, date of birth, and nationality
  • Mobile number & email address
  • Mailing address (collected during KYC verification)
  • National ID or passport number (for identity verification)
  • Payment method name and mobile number (not full payment details)

2.2 Automatically Collected Data

When you use 96vip, certain information is collected automatically. This is primarily used to improve our service quality and ensure platform security.

Data Type Why It Is Collected Retention Period
IP Address Security & Fraud Prevention 90 days
Device Information To detect unusual login activity 1 year
Browser Type To ensure platform compatibility 30 days
Login Time & History Account Security 6 months
Betting Activity Result Confirmation & Support 5 years (as required by law)
Cookie Data Session Management Until the end of your session

3How Your Information Is Used

96vip uses your data only for specific, defined purposes. We will never use your information for anything not stated in this policy.

3.1 Service Delivery

Your information is required to manage your account, process deposits and withdrawals, confirm betting results, and distribute rewards. Without it, 96vip cannot function properly.

3.2 Security & Fraud Prevention

Your login history and device information are analysed to detect unusual transactions, multiple accounts, or fraudulent activity. This is done entirely for your own protection.

3.3 Customer Support

When you contact support, your account information is used to resolve your issue as quickly as possible. Chat and email history is retained so we can assist you more efficiently if the same issue arises again.

3.4 Promotional Communications

With your consent, information about new offers, bonuses, and tournaments may be sent to you via email or SMS. You can opt out of these communications at any time.

Our Commitment: Your information will never be used for profiling, political purposes, or irrelevant advertising.

4Who Your Information Is Shared With

96vip does not sell your data. However, limited information may be shared with third parties in specific circumstances — always to protect your interests or to comply with legal obligations.

4.1 Payment Processors

Only the minimum necessary information is shared with payment gateways to process deposits and withdrawals. Payment providers operate under their own privacy policies and are equally prohibited from sharing your data with third parties.

4.2 Technology Partners

Certain technology partners (such as cloud hosting or security software providers) have limited access to your data to keep the site running properly. All such partners are bound by strict confidentiality agreements with us.

4.3 Legal Obligations

We are legally required to disclose information in response to court orders, lawful requests from government authorities, or money laundering investigations. In such cases, we share only the minimum information necessary.

To be clear: 96vip never sells or rents your data to advertisers, data brokers, or third-party marketing firms.

5Cookie & Tracking Policy

Cookies are small text files stored in your browser. 96vip uses cookies to maintain your session, ensure security, and remember your preferences.

5.1 Essential Cookies

The site cannot function properly without these cookies. They handle login session maintenance, CSRF protection, and security verification. These cookies cannot be disabled.

5.2 Performance Cookies

These cookies help us understand which parts of the site are used most and where issues arise. The data is completely anonymous and cannot be linked to any individual.

5.3 Disabling Cookies

You can disable cookies through your browser settings. However, disabling essential cookies may prevent login and payment features from working properly.

6Data Protection Methods

96vip follows the highest industry standards to protect your data. This is not just a promise — it is part of how we operate every day.

Technical Security
  • 256-bit SSL/TLS Encryption
  • Regular Security Audits
  • Automated Suspicious Activity Detection
  • Database Encryption
Organisational Safeguards
  • Strictly limited staff access to data
  • Staff Training & Confidentiality Agreements
  • Regular password change policy
  • 72-Hour Breach Notification

Keep in mind: no method of transmission over the internet is 100% secure. Keep your password confidential, never share your OTP with anyone, and report any suspicious login activity to us immediately.

7Your Rights

As a 96vip user, you have certain important rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access

You may request to see what personal information 96vip holds about you.

Right to Rectification

You may request correction of any inaccurate or incomplete information.

Right to Deletion

You may request deletion of your data if there is no legal reason to retain it.

Right to Restrict Processing

You may request that we restrict processing of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format suitable for transfer to another platform.

Right to Object

You may object to your data being used for marketing or profiling purposes.

8Child Safety

96vip strictly does not provide services to anyone under 18. We do not knowingly collect data from minors. If an account is found to have been opened on behalf of a minor, it will be closed immediately and all associated data will be deleted.

A note for parents: If your child has accidentally created an account on 96vip, please contact us immediately at support@96vip.bet. We will resolve it within 24 hours.

9Data Retention Period

96vip does not keep your data longer than necessary. However, certain information may be retained for a specified period after account closure where required by law.

  • Personal data is retained for up to 5 years after account closure (in compliance with financial regulatory requirements)
  • Transaction records are retained for up to 7 years
  • Security logs are automatically deleted after 90 days
  • Marketing opt-out records are kept permanently

10Contact & Complaints

If you have any questions or concerns about our Privacy Policy, please get in touch. We typically respond within 48 hours.

Privacy-Related Email
support@96vip.bet
Live Chat Support
9 AM – 11 PM (in Bengali)
Response Time
Within 48 hours (typically)

Account-Related FAQs

Forgot your password? No need to worry. On the 96vip login page, click the "Forgot Password?" link, then enter your registered mobile number or email address. An OTP will be sent to your phone — use it to set a new password. The whole process takes just 2–3 minutes. One important reminder: if anyone calls you claiming to be a 96vip staff member and asks for your OTP, never share it. 96vip will never ask for your OTP over the phone. If anything seems suspicious, contact us directly via Live Chat.

Opening a new account on 96vip takes just 2–3 minutes. You will need: your full name (as on your NID), an active mobile number, an email address (optional but recommended), and a strong password. After registration, an OTP will be sent to your mobile to activate your account. Before your first large withdrawal, you may be asked to submit a photo of your NID or passport for KYC verification — this is for your own protection. Only one account is allowed per mobile number. Multiple accounts are strictly prohibited.

Your data is safe, your experience is enjoyable

Join 96vip — enjoy Bangladesh's best betting experience in a fully secure environment.

SSL Secured Data Never Sold OTP Protection Bengali Support
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